HVACProSales.com (“HVACProSales,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when visiting or using our website, services, platforms, applications, communications, and online store.

This Privacy Policy explains how information may be collected, used, stored, processed, disclosed, and protected when you access our website, create an account, submit forms, place orders, communicate with us, or otherwise interact with HVACProSales.

We may collect information that you voluntarily provide, including:

• Name, billing address, shipping address, company name, and contact information
• Email address and telephone number
• Order details, account information, and purchase history
• Product inquiries, quote requests, support requests, and uploaded files or images
• Communications submitted through forms, chat systems, email, phone, SMS, or other channels
• Tax exemption documentation or business verification information when applicable

We may also automatically collect certain technical and usage-related information, including IP address, browser type, device information, referring URLs, pages viewed, session activity, cookies, analytics identifiers, advertising identifiers, and similar technologies.

Information may be collected directly by HVACProSales or through third-party ecommerce, analytics, advertising, payment, security, fraud-prevention, customer-support, or marketplace platforms integrated with our website.

• Processing orders, payments, returns, warranty requests, and customer service inquiries
• Providing quotes, shipping updates, order confirmations, and transactional communications
• Operating, maintaining, securing, improving, and optimizing our website and services
• Detecting fraud, abuse, unauthorized activity, or security incidents
• Complying with legal obligations, tax requirements, regulatory requests, or law enforcement requests
• Analyzing website usage, advertising performance, and customer interaction trends
• Providing promotional communications, newsletters, or marketing messages where permitted

HVACProSales reserves the right to use aggregated, anonymized, or non-personally identifiable information for analytics, operational improvement, business intelligence, and marketing purposes.

HVACProSales and third-party service providers may use cookies, pixels, scripts, analytics tools, session technologies, and similar tracking technologies to operate website functions, improve performance, remember preferences, analyze usage patterns, personalize content, measure advertising effectiveness, and support ecommerce functionality.

You may modify browser settings to limit or disable certain cookies; however, portions of the website or services may not function properly if cookies are disabled.

Payment transactions may be processed through third-party payment processors, financial institutions, gateways, ecommerce platforms, or fraud-prevention providers. HVACProSales does not store complete payment card numbers on its servers.

Payment processors may independently collect, process, store, or verify financial information subject to their own terms, security standards, and privacy policies.

HVACProSales makes no representation or warranty regarding the security practices, availability, or operations of third-party payment providers or external systems not directly controlled by HVACProSales.

Information may be shared with third-party service providers, suppliers, distributors, manufacturers, carriers, payment processors, technology providers, analytics providers, advertising platforms, fraud-prevention services, customer-support providers, government authorities, or legal representatives when reasonably necessary for business operations or legal compliance.

HVACProSales does not sell personal information in exchange for direct monetary compensation. However, certain advertising, analytics, and platform integrations may involve automated data sharing or tracking technologies.

HVACProSales reserves the right to disclose information where required to protect legal rights, investigate fraud, enforce policies, comply with legal obligations, respond to subpoenas or lawful requests, or protect the safety of users, customers, suppliers, or the public.

HVACProSales uses commercially reasonable administrative, technical, and organizational safeguards intended to protect information against unauthorized access, disclosure, misuse, or alteration.

Despite security efforts, no method of electronic storage, transmission, or internet communication can be guaranteed to be completely secure, uninterrupted, or error-free.

By using this website, you acknowledge and accept that information transmitted electronically may be subject to unauthorized interception, access, or disclosure beyond our reasonable control.

HVACProSales may retain information for as long as reasonably necessary to fulfill operational purposes, complete transactions, comply with legal obligations, resolve disputes, enforce agreements, maintain records, prevent fraud, or satisfy accounting and tax requirements.

Our website may contain links to external websites, manufacturers, suppliers, social media platforms, marketplaces, payment providers, or third-party services not controlled by HVACProSales. We are not responsible for the privacy practices, security, content, availability, or policies of external websites or services.

Depending on your jurisdiction, you may have certain rights regarding personal information, including the right to request access, correction, deletion, or limitation of certain data processing activities, subject to applicable legal limitations and verification requirements.

Requests may be submitted through our contact form. HVACProSales reserves the right to verify identity before processing requests.

HVACProSales reserves the right to modify, update, revise, or replace this Privacy Policy at any time without prior notice. Changes become effective upon posting to this page unless otherwise required by applicable law.

For questions regarding this Privacy Policy or privacy-related requests, please contact HVACProSales through our contact page.